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Details of subprocessors

Akeero Technologies Ltd. (“Akeero”, “us”, “we”, or “our”) operates the akeero.com website (“Site”) and the Akeero web application (“Service”), collectively known as “Services”.

To support delivery of our Services, Akeero may engage and use data processors with access to certain Customer Data (individually, a “Subprocessor”).
This page provides important information about the identity, location and role of each Subprocessor. Terms used on this page but not defined have the meaning set out in the Terms of Service and Data Processing Addendum.

Third parties

Akeero currently uses third-party Subprocessors to provide infrastructure and security services and to help us provide customer support and email notifications. Prior to engaging any third-party Subprocessor, Akeero performs due diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations.

Infrastructure Subprocessors

Akeero may use the following Subprocessors to host Customer Data or provide other infrastructure and security functions that help with delivery of our Services:

 

Entity name Subprocessing activities Entity country
AWS (Amazon Web Services EMEA Sarl) Cloud service hosting and storage provider Luxemburg

Other subprocessors

Akeero may use the following Subprocessors to perform other Service functions:

 

Entity name Subprocessing activities Entity country
Hubspot CRM (HubSpot Ireland Ltd.) Cloud-based customer support services Ireland
Sumo Logic Inc. Log aggregation and correlation services USA
Google Analytics (Google Ireland Ltd.) Analytics Ireland
Auth0 (Auth0, Inc.) Authentication services USA 
Canny Inc. Customer feedback management USA

Updates

As our business grows and evolves, the Subprocessors we engage may also change. Please check here regularly for updates.

Effective Date: June 22, 2021

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